Not specified (assumed hybrid or fully onsite based on the role's nature).
10 years market research experience
Customer experience (cx) expertise
Business development and sales skills
Ipsos PTE. LTD. is seeking a Director to lead the growth of its Customer Experience (CX) service line in Singapore, focusing on client relationships and strategic insights. The role involves business development, team management, and the execution of innovative CX solutions to enhance client satisfaction and drive operational efficiency
Job Summary
The role is responsible for driving the overall growth of the CX service line in Singapore through strategic leadership.
Candidates must possess strong business development skills to acquire new business and retain existing client programmes.
The position involves managing direct reports and coaching teams to deliver excellence in CX solutions and services.
Matching Summary
Match Score: 85
Ipsos PTE. LTD. is seeking a Director to lead the growth of its Customer Experience (CX) service line in Singapore, focusing on client relationships and strategic insights. The role involves business development, team management, and the execution of innovative CX solutions to enhance client satisfaction and drive operational efficiency.
Skills & Requirements
Must-have
10 years market research experience
Customer Experience (CX) expertise
Business development and sales skills
Client relationship management
Strategic planning and execution
Quantitative and qualitative analysis
Nice-to-have
CX technology experience
Storytelling and facilitation skills
Global team collaboration
Innovative research methodologies
Advanced analytics proficiency
Key Requirements
At least 10 years of strong Market Research Experience