Patient Experience Representative-scheduling Specialist

Intermountainnursing

Provo, Utah, US
$19.85 - $30.21; not specified; not specified ph
Onsite
Surgery scheduling management
Obtain prior authorization
Verify eligibility and benefits
Creates and manages provider’s surgery/hospital procedure schedules, including in office procedure schedules and equipment

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including in office procedure schedules and equipment.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them.
  • Meets with surgery/procedure patients to explain the process, including pre-op labs, tests, or any pre-requisite that needs prior attention.

Matching Summary

Creates and manages provider’s surgery/hospital procedure schedules, including in office procedure schedules and equipment.

Salary

$19.85 - $30.21; Not specified; Not specified

Skills & Requirements

Must-have

  • Surgery scheduling management
  • Obtain prior authorization
  • Verify eligibility and benefits
  • Coordinate surgical equipment
  • Explain surgery process to patients

Nice-to-have

  • Patient safety focus
  • Investigate billing disputes
  • Bilingual Spanish speaking

Key Requirements

  • Two years medical registration, billing, collection, scheduling, or insurance experience
  • Two years customer service experience
  • Working knowledge of office programs
  • Associate's Degree preferred
  • Two years at Intermountain Health as PSR, MA or similar preferred
  • Two years patient access or health insurance industry experience preferred
  • EMR experience preferred
  • Bi-lingual - Spanish speaking preferred
  • Knowledge of medical terminology preferred
  • Versed in CPT/ICD codes preferred

Work Rights

Not specified

Tailored Resume

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