Customer Service Representative

Geisert Animal Hospital

Leominster, MA, United States
Base: competitive pyy; bonus/equity: performance b...
Customer communication and support
Appointment scheduling and record management
Payment processing and billing accuracy
As the first and last point of contact for clients, CSRs are vital to providing compassionate, high-quality veterinary care

Job Summary

  • As the first and last point of contact for clients, CSRs are vital to providing compassionate, high-quality veterinary care.
  • The role offers full-time employment with competitive pay, benefits, and opportunities for growth in a close-knit team environment.
  • AmeriVet supports employee growth with tailored development programs, financial benefits, health resources, and a collaborative culture.

Matching Summary

As the first and last point of contact for clients, CSRs are vital to providing compassionate, high-quality veterinary care.

Salary

Base: competitive pay; Bonus/Equity: performance bonuses; Benefits: health, dental, vision, life insurance, 401(k) matching, student loan assistance, paid time off

Skills & Requirements

Must-have

  • Customer communication and support
  • Appointment scheduling and record management
  • Payment processing and billing accuracy
  • Team collaboration in fast-paced environment
  • Professional client greeting and interaction

Nice-to-have

  • Empathy and patience with clients
  • Experience in veterinary or medical setting
  • Positive and calming presence
  • Ability to multitask with a smile
  • Supportive and kind workplace culture

Key Requirements

  • Previous customer service experience preferred
  • Experience in veterinary or medical setting a plus
  • Ability to work specified hours including some Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter