Customer Strategy Analyst

Santander

Madrid, Spain
Competitive salary; performance-based bonuses; pre...
Hybrid
3 years insurance industry experience
Sql and excel proficiency required
Power bi or tableau dashboard skills
Santander is seeking a Customer Strategy Analyst in Madrid to support customer performance analysis and strategic decision-making within the Wealth Management & Insurance division. The ideal candidate will have experience in analytics within the insurance industry and strong data skills to drive insights on key customer KPIs

Job Summary

  • The role involves developing a robust analytical framework to monitor customer performance across global and local markets.
  • Candidates will track key customer KPIs including Customer Lifetime Value, NPS, churn, and product holding evolution.
  • The position offers a hybrid working model, competitive salary with performance bonuses, and access to the Santander Open Academy.

Matching Summary

Match Score: 85

Santander is seeking a Customer Strategy Analyst in Madrid to support customer performance analysis and strategic decision-making within the Wealth Management & Insurance division. The ideal candidate will have experience in analytics within the insurance industry and strong data skills to drive insights on key customer KPIs.

Salary

Competitive salary; Performance-based bonuses; Preferential banking terms and wellness benefits

Skills & Requirements

Must-have

  • 3 years insurance industry experience
  • SQL and Excel proficiency required
  • Power BI or Tableau dashboard skills

Nice-to-have

  • Portuguese language proficiency
  • Experience with large complex datasets
  • Strong stakeholder management abilities

Key Requirements

  • Bachelor's degree in Business, Economics, Finance, Engineering, Math, or Statistics
  • Very high proficiency in English and Spanish
  • Minimum 3 years professional experience in insurance analytics

Work Rights

Not specified

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