Ensure contractual obligations and customer satisfaction
Lead, inspire, and manage a team of skilled technicians, overseeing resource planning and cultivating a motivating environment
Job Summary
Lead, inspire, and manage a team of skilled technicians, overseeing resource planning and cultivating a motivating environment.
Ensure contractual obligations are met and customer satisfaction remains a top priority by understanding requirements and coordinating work assignments efficiently.
This position operates on a hybrid basis, combining office-based responsibilities with field visits across the Central region of the UK.
Matching Summary
Lead, inspire, and manage a team of skilled technicians, overseeing resource planning and cultivating a motivating environment.
Skills & Requirements
Must-have
Lead and manage a team of technicians
Oversee resource planning and team performance
Ensure contractual obligations and customer satisfaction
HVAC, Boilers, and refrigeration systems knowledge
Manage multiple tasks and projects simultaneously
Promote collaboration and best practices
Nice-to-have
Foster a culture of curiosity and continuous learning
Balance commercial priorities effectively
Cover Out-of-Hours and backup on-call engineers
Key Requirements
Proven experience in the HVAC industry
Solid working knowledge of Boilers, HVAC and refrigeration systems
Previous supervisory experience
IOSH qualification is advantageous
Ability to influence, manage, and collaborate with stakeholders
Excellent verbal and written communication skills
Proficiency in IT systems (Word, Excel, PowerPoint, iPad)