Customer Service Supervisor

General Dynamics IT (GDIT)

Bossier City, LA, United States
$43,888 - $57,500; not specified; variety of medic...
Onsite
People management
Teamwork
Work performance
As Customer Support Supervisor, you will motivate, coach, and develop a team of contact center professionals

Job Summary

  • As Customer Support Supervisor, you will motivate, coach, and develop a team of contact center professionals.
  • Customer Support Supervisors at General Dynamics are given the opportunity to hone their leadership skills and develop their problem-solving abilities in an exciting high-energy environment while supporting a large federal government contract at our facility in Bossier City, LA.
  • GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

Matching Summary

As Customer Support Supervisor, you will motivate, coach, and develop a team of contact center professionals.

Salary

$43,888 - $57,500; Not specified; variety of medical plan options, dental plan options, a vision plan, and a 401(k) plan

Skills & Requirements

Must-have

  • People Management
  • Teamwork
  • Work Performance
  • client and operational goals
  • customer satisfaction
  • call center software and programs

Nice-to-have

  • business and analytical problem solving skills
  • Strong communication skills
  • Ability to work independently
  • government programs

Key Requirements

  • High school diploma or equivalent
  • Five or more years of customer service experience
  • Experience working with organizational functions and personnel
  • Experience working with computer software
  • Must be a US Citizen

Work Rights

MBI (T2)

Tailored Resume

Cover Letter