Helpdesk Administrator Swindon, United Kingdom £26500 - £26500 Permanent Apply By 28 May, 2026 Posted On 30 April, 2026

Pinnacle Group

Swindon, United Kingdom
Base: £26,500; bonus/equity: not specified; benefi...
On-site
Experience in facilities management or similar environment
Strong computer literacy with microsoft office suite
Ability to manage competing priorities under pressure
Pinnacle Group is seeking a Helpdesk Administrator in Swindon, UK, to manage day-to-day administrative functions and facilitate communication among clients, contractors, and internal teams. The ideal candidate should have experience in a similar role, strong IT skills, and a proactive approach to problem-solving

Job Summary

  • This role serves as the first point of contact for all helpdesk enquiries within the Total FM team.
  • The position involves managing day-to-day administrative functions including logging, tracking, and resolving jobs via a CAFM system.
  • Pinnacle Group offers a diverse and inclusive culture with benefits including enhanced pension schemes and private medical insurance.

Matching Summary

Match Score: 85

Pinnacle Group is seeking a Helpdesk Administrator in Swindon, UK, to manage day-to-day administrative functions and facilitate communication among clients, contractors, and internal teams. The ideal candidate should have experience in a similar role, strong IT skills, and a proactive approach to problem-solving.

Salary

Base: £26500; Bonus/Equity: Not specified; Benefits: Pension plans, additional leave, private medical insurance

Skills & Requirements

Must-have

  • Experience in Facilities Management or similar environment
  • Strong computer literacy with Microsoft Office suite
  • Ability to manage competing priorities under pressure

Nice-to-have

  • Knowledge of PFI contracts
  • Proactive initiative and self-motivation
  • Excellent interpersonal and customer service skills

Key Requirements

  • Demonstrable experience in administrative or helpdesk roles
  • Strong written and spoken English proficiency
  • High attention to detail for data input and maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter