This role provides critical L1 support for IT Operations Continuity, handling hardware and software issues for local and global users
Job Summary
This role provides critical L1 support for IT Operations Continuity, handling hardware and software issues for local and global users.
The position involves diagnosing technical problems with laptops, iPhones, and docking stations while maintaining detailed documentation and knowledge base articles.
Candidates will join a highly motivated, ever-growing, and multicultural team driving the energy revolution at BayWa r.e.
Matching Summary
This role provides critical L1 support for IT Operations Continuity, handling hardware and software issues for local and global users.
Skills & Requirements
Must-have
Currently studying Computer Science or IT
Basic understanding of Windows iOS macOS
Hardware troubleshooting for laptops iPhones
Available 20 hours per week immediately
Minimum 6 month commitment required
Nice-to-have
Strong communication and interpersonal skills
Ability to work in a multicultural team
Experience with remote support globally
Knowledge base documentation skills
Key Requirements
Currently enrolled in Computer Science or IT studies