Sr Technical Account Manager

IKSB

Montreal, Qc, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Strong communication skills
Project management experience
Technical acumen
The Technical Account Management team provides proactive and personalized support for customers requiring higher engagement levels. You will build strong relationships with strategic accounts while managing multiple accounts simultaneously. This role offers the opportunity to inspire a brighter work day for everyone, including yourself, within a supportive company culture

Job Summary

  • The Technical Account Management team provides proactive and personalized support for customers requiring higher engagement levels. You will build strong relationships with strategic accounts while managing multiple accounts simultaneously. This role offers the opportunity to inspire a brighter work day for everyone, including yourself, within a supportive company culture.

Matching Summary

The Technical Account Management team provides proactive and personalized support for customers requiring higher engagement levels. You will build strong relationships with strategic accounts while managing multiple accounts simultaneously. This role offers the opportunity to inspire a brighter work day for everyone, including yourself, within a supportive company culture.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • strong communication skills
  • project management experience
  • technical acumen

Nice-to-have

  • collaborative team player
  • customer relations passion
  • ability to navigate high-stress situations

Key Requirements

  • 7+ years in product support
  • 5+ years managing complex SaaS solutions
  • Fluent in French

Work Rights

Not specified

Tailored Resume

Cover Letter