Leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support
Job Summary
Leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
Interact with external customers and development of robust and performant solutions, creating solutions keeping architecture & best practice principles in mind for new business requirements.
At PwC, you will be part of a vibrant community of solvers that leads with with trust and creates distinctive outcomes for our clients and communities.
Matching Summary
Leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
Skills & Requirements
Must-have
ServiceNow SPM configuration and implementation
ServiceNow core platform capabilities
Third party & web services integration
Web technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
ServiceNow instance administration
Scripting in ServiceNow
ITIL framework understanding
Agile software development environments
Nice-to-have
Rolling out standard mobile applications
Implementing chatbots and AI
Knowledge of DevOps & automated testing
Service Portal development in ServiceNow
Working on public clouds
Product evaluation experience
Integration with infrastructure monitoring
Defining UX
Proactive mindset and capacity to learn
Key Requirements
5+ years of experience
ServiceNow CSA Certification is mandatory
Bachelor's / Master’s degree in Computer Science, Information Technology, MBA, or a related field