Senior Manager For It Legal, Communication And Learning Services
GALDERMA AUSTRALIA
Krakow, Poland
Hybrid
It service owner role
It service delivery
Saas solutions
This role owns a portfolio of IT services supporting Legal, Compliance and Learning functions, ensuring effective delivery aligned with business needs and company standards
Job Summary
This role owns a portfolio of IT services supporting Legal, Compliance and Learning functions, ensuring effective delivery aligned with business needs and company standards.
Key responsibilities include planning the service lifecycle roadmap, defining KPIs and SLAs, managing vendor relationships with SaaS providers, and acting as the primary escalation point for service issues.
Galderma offers a competitive compensation package with a bonus structure and extended benefits, a hybrid work culture, and opportunities for personalized career paths and growth.
Matching Summary
This role owns a portfolio of IT services supporting Legal, Compliance and Learning functions, ensuring effective delivery aligned with business needs and company standards.
Skills & Requirements
Must-have
IT Service Owner role
IT Service Delivery
SaaS solutions
IT Governance
Vendor Management
global corporate environment
Nice-to-have
positive energy
sense of teamwork
collaboration
passionate about meaningful work
diversity and inclusion
Key Requirements
8+ years of relevant working experience
3+ years in a Service Owner role
Experience in IT Service Delivery for Legal and Compliance