Auxiliar De Atenção Ao Cliente

Otis

São Bernardo do Campo, São Paulo, Brazil
Not specified
Experience in customer service
Knowledge of microsoft office package
High school diploma completion
Otis is seeking an Auxiliar de Atenção ao Cliente in São Bernardo do Campo, Brazil, to provide customer support and enhance client satisfaction through effective communication and problem-solving skills. The role involves interacting with both external and internal customers, ensuring first-contact resolution, and maintaining high service standards

Job Summary

  • The role involves attending to external and internal clients with a focus on first-time resolution of requests.
  • Employees will utilize various channels including phone, email, chat, and professional WhatsApp for active and reactive support.
  • The company offers a comprehensive benefits package including life insurance, funeral assistance, childcare support, and dental care.

Matching Summary

Match Score: 85

Otis is seeking an Auxiliar de Atenção ao Cliente in São Bernardo do Campo, Brazil, to provide customer support and enhance client satisfaction through effective communication and problem-solving skills. The role involves interacting with both external and internal customers, ensuring first-contact resolution, and maintaining high service standards.

Skills & Requirements

Must-have

  • Experience in customer service
  • Knowledge of Microsoft Office package
  • High school diploma completion

Nice-to-have

  • Strong problem-solving skills
  • Excellent oral and written communication
  • Empathy and flexibility
  • Leadership spirit
  • Sense of urgency

Key Requirements

  • Complete high school education
  • Prior experience in customer service
  • Proficiency with Microsoft Office suite

Work Rights

Not specified

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