Technical Support Engineer-sales - German Or French Speaking

Salesforce

Dublin, Ireland
Fluency in french or german
Degree in computing or stem
Programming abilities in java php python
The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges

Job Summary

  • The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges.
  • Candidates must troubleshoot technical issues and integrations using Salesforce technologies like Apex, VF, and Lightning Web Components.
  • The position requires building and maintaining knowledge base articles for both internal and external audiences to ensure team efficiency.

Matching Summary

The role involves owning the complete end-to-end customer support experience while providing prompt analysis of technical challenges.

Skills & Requirements

Must-have

  • Fluency in French or German
  • Degree in Computing or STEM
  • Programming abilities in Java PHP Python
  • Knowledge of HTML JavaScript XML API
  • Understanding of database concepts and SQL

Nice-to-have

  • Previous technical support experience
  • Salesforce certification or Trailhead status
  • Experience with VisualForce and Apex
  • Familiarity with Eclipse IDE and ANT
  • Knowledge of multi-tenant computing architectures

Key Requirements

  • Degree or Diploma in Computing/STEM
  • Fluency in French or German in addition to English
  • Ability to read code in Java PHP Python Ruby .NET JavaScript Perl

Work Rights

Not specified

Tailored Resume

Cover Letter