Zfa / Zmf / Zmv Im Kundensupport (m/w/d)

CGM

Koblenz, Germany
Customer inquiry processing
Software component testing
Quality assurance support
You will process telephone and written inquiries for our dental software CGM Z1 and CHREMASOFT, independently identify solutions, and document your work comprehensively

Job Summary

  • You will process telephone and written inquiries for our dental software CGM Z1 and CHREMASOFT, independently identify solutions, and document your work comprehensively.
  • You will analyze software and hardware errors, develop solution concepts in coordination with specialist departments, and forward complex issues to 2nd-level support.
  • The company offers mobile work flexibility, attractive locations with equipped workstations and regular events, development opportunities through an Inhouse Academy, and comprehensive health and childcare benefits.

Matching Summary

You will process telephone and written inquiries for our dental software CGM Z1 and CHREMASOFT, independently identify solutions, and document your work comprehensively.

Skills & Requirements

Must-have

  • Customer inquiry processing
  • Software component testing
  • Quality assurance support
  • Troubleshooting software errors
  • German language proficiency

Nice-to-have

  • AI in eHealth enthusiasm
  • Dynamic and innovative environment
  • Structured and systematic approach
  • Eagerness to learn new things

Key Requirements

  • Completed training in dental field
  • Comparable qualification
  • Good technical understanding
  • Proficient in modern office communication
  • IT-savvy
  • Negotiation-level German skills

Work Rights

Not specified

Tailored Resume

Cover Letter