Bilingual Contact Center Representative, Canadian Banking, Credit Cards

TD Bank Group

Montréal, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
Bilingual french and english proficiency
High school diploma or equivalent
Multitasking across multiple computer screens
As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions

Job Summary

  • As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions.
  • The role involves a hybrid work model with approximately 95% time spent working remotely from a secure private workspace.
  • TD offers comprehensive colleague development conversations, training programs, and a competitive benefits plan to support career growth.

Matching Summary

As the voice of TD, you will deliver legendary customer service by resolving inquiries and recommending solutions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • High School Diploma or equivalent
  • Multitasking across multiple computer screens
  • Digital literacy with various devices
  • Compliance with regulatory guidelines

Nice-to-have

  • Experience in financial industry
  • Experience in customer service sector
  • Consultative advice approach
  • Resilience in challenging situations
  • Curiosity to help customers

Key Requirements

  • High School Diploma or equivalent
  • Fluency in both French and English
  • Ability to navigate multiple computer systems simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter