Customer Service Supervisor

uwosh.edu

Base: $18.99ph; bonus/equity: not specified; benef...
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Customer service operations oversight
Financial accuracy and compliance
Leadership and training for student employees
** The University of Wisconsin-Stout is seeking a Customer Service Supervisor to oversee customer service operations in the Campus Card Office, ensuring compliance with service standards and managing a team of student employees. The role involves financial oversight, operational planning, and developing customer education strategies while maintaining a focus on enhancing the customer experience. **

Job Summary

  • The Campus Card Office serves as the primary contact point for campus credential and debit account services.
  • This role involves directing customer service operations and ensuring compliance with service standards.
  • The position offers a competitive starting pay and a commitment to employee benefits.

Matching Summary

Match Score: 75

** The University of Wisconsin-Stout is seeking a Customer Service Supervisor to oversee customer service operations in the Campus Card Office, ensuring compliance with service standards and managing a team of student employees. The role involves financial oversight, operational planning, and developing customer education strategies while maintaining a focus on enhancing the customer experience. **

Salary

Base: $18.99/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations oversight
  • Financial accuracy and compliance
  • Leadership and training for student employees

Nice-to-have

  • Strong interpersonal and communication skills
  • Ability to resolve customer complaints
  • Experience with point-of-sale systems

Key Requirements

  • Minimum one year of related professional work experience
  • Knowledge of cash handling and financial transactions
  • Experience training or supervising student employees

Work Rights

Not specified

Tailored Resume

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