Remote Trilingual Portuguese - Ihg Reservations Sales

IHG

Mexico City, Mexico
Fully remote
Trilingual portuguese english spanish proficiency
Remote work authorization in mexico required
Non-scripted sales experience preferred
This role serves as a critical customer touch point for delivering the IHG brand experience through expert travel advice and reservation solutions

Job Summary

  • This role serves as a critical customer touch point for delivering the IHG brand experience through expert travel advice and reservation solutions.
  • Candidates must be empowered to make creative decisions using market insight to drive revenue and customer loyalty while providing personalized service.
  • The position requires managing multiple web-based systems effectively to ensure an enhanced guest experience in a fully remote environment.

Matching Summary

This role serves as a critical customer touch point for delivering the IHG brand experience through expert travel advice and reservation solutions.

Skills & Requirements

Must-have

  • Trilingual Portuguese English Spanish proficiency
  • Remote work authorization in Mexico required
  • Non-scripted sales experience preferred
  • Web-based navigation skills
  • Customer service and sales balance

Nice-to-have

  • Hotel or travel industry background
  • Tourism degree or similar education
  • Cultural sensitivity and empathy
  • Self-motivated positive attitude
  • Ability to embrace technological changes

Key Requirements

  • High school diploma minimum for Mexico residents
  • Permission to work in Mexico required
  • Previous call center sales experience preferred
  • Strong bilingual communication skills required

Work Rights

Must have permission to work in Mexico

Tailored Resume

Cover Letter