Express Lube Advisor

Katy Honda

Katy, TX, United States
On-site
Friendly and professional greeting
Identify and confirm customer concerns
Communicate between customer and technician
Katy Honda is seeking an Express Lube Advisor to serve as a liaison between customers and technicians, ensuring a smooth communication flow regarding automotive service needs. The role requires effective communication and time management skills, alongside basic computer proficiency, with a commitment to customer satisfaction and teamwork

Job Summary

  • The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Katy Honda is seeking an Express Lube Advisor to serve as a liaison between customers and technicians, ensuring a smooth communication flow regarding automotive service needs. The role requires effective communication and time management skills, alongside basic computer proficiency, with a commitment to customer satisfaction and teamwork.

Skills & Requirements

Must-have

  • Friendly and professional greeting
  • Identify and confirm customer concerns
  • Communicate between customer and technician
  • Basic computer skills
  • Cost calculation skills

Nice-to-have

  • Earning customers for life
  • Positive team environment
  • Best in class automotive service

Key Requirements

  • Communication skills
  • Time management skills
  • Typing efficiency
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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