Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$70,000; bonus/equity: not specified...
On-site
Resolve support tickets
Implement system enhancements
Develop reports in power bi
Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports while promoting a customer-centric approach

Job Summary

  • As a member of a cross-functional team, the DFC Business Analyst resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Matching Summary

Match Score: 80

Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports while promoting a customer-centric approach.

Salary

Base: $60,000-$70,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Scripting and automation tools
  • Customer service and communication skills

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and improvement
  • Customer service orientation with empathy

Key Requirements

  • Experience with ticketing systems preferred
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI
  • Ability to learn new tools and processes quickly
  • Attention to detail and troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter