Customer Care Representative

Medtronic UK

Milano, Italy
Base: 34,000.00 eur - 51,000.00 eur; bonus/equity:...
Hybrid
Handle administrative and clerical tasks
Manage service requests and inquiries
Communicate daily via phone and email
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all

Job Summary

  • At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
  • As a Service & Repair Customer Care Representative you will be the primary customer contact for the Service & Repair team across the entire Medtronic product ranges.
  • Medtronic offers a competitive Salary and flexible Benefits Package.

Matching Summary

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.

Salary

Base: 34,000.00 EUR - 51,000.00 EUR; Bonus/Equity: Medtronic Incentive Plan (MIP); Benefits: Competitive Benefits Package

Skills & Requirements

Must-have

  • Handle administrative and clerical tasks
  • Manage service requests and inquiries
  • Communicate daily via phone and email
  • Administer service-related systems
  • Track orders and manage invoicing
  • Proficient in English (B2 level or above)

Nice-to-have

  • Problem solving and assisting people
  • Direct influence on company's bottom line
  • Collaborative and self-motivated
  • Proactive and solution-oriented mindset

Key Requirements

  • Advanced practical knowledge in a specific discipline
  • Bachelor’s degree
  • Experience with SAP, ServiceNow, or Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter