Customer Service Agent - Participant Recruitment

Altasciences

Not specified; not specified; health/dental/vision...
High school diploma or ged required
Good communication skills in french and english
Ability to work in fast-paced environment
The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility

Job Summary

  • The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility.
  • Altasciences fosters a passionate and collaborative work environment where employees play an important part in the discovery and development of new drug therapies.
  • The role requires maintaining confidentiality of participants while ensuring all tasks are executed in compliance with study protocols and Good Clinical Practices.

Matching Summary

The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and pre-screen them for eligibility.

Salary

Not specified; Not specified; Health/Dental/Vision Insurance Plans; 401(k)/RRSP with Employer Match; Paid Vacation and Holidays; Paid Sick and Bereavement Leave; Employee Assistance & Telehealth Programs; Training & Development Programs; Employee Referral Bonus Program; Annual Performance Review

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Good communication skills in French and English
  • Ability to work in fast-paced environment

Nice-to-have

  • College degree preferred
  • Related work experience preferred
  • Customer service focused mindset

Key Requirements

  • High School Diploma or GED
  • French and English fluency for Montreal location
  • College degree and related work experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter