Claims Handler

Direct Line Group

Manchester, United Kingdom
Not specified; benefits: 9% employer contributed p...
Hybrid
Excellent customer service experience
Ability to multitask and prioritize
Strong digital skills with microsoft products
You will support Landlord, Tradespeople and SME customers throughout the commercial property claims journey from first notification to settlement

Job Summary

  • You will support Landlord, Tradespeople and SME customers throughout the commercial property claims journey from first notification to settlement.
  • The role requires managing the full end-to-end claims process while minimizing operational disruption for customers.
  • Direct Line Group offers excellent benefits including a 9% employer contributed pension and 50% off home, motor and pet insurance.

Matching Summary

You will support Landlord, Tradespeople and SME customers throughout the commercial property claims journey from first notification to settlement.

Salary

Not specified; Benefits: 9% employer contributed pension; 50% off insurance; EV car scheme

Skills & Requirements

Must-have

  • Excellent customer service experience
  • Ability to multitask and prioritize
  • Strong digital skills with Microsoft products

Nice-to-have

  • Experience with commercial property claims
  • Collaborative mindset
  • Willingness to learn and support colleagues

Key Requirements

  • Customer service experience in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter