Base: $97,200.00pyear to $170,100.00pyear; bonus/e...
Customer relationship management
Strategic customer engagement
Issue management
The Shield CSM will oversee and nurture relationships with large customers, acting as a trusted advisor to drive value realization and long-term success
Job Summary
The Shield CSM will oversee and nurture relationships with large customers, acting as a trusted advisor to drive value realization and long-term success.
Key responsibilities include issue management, coordinating with internal teams to deliver supply chain solutions, and conducting business reviews to enhance customer experience.
The company offers a comprehensive benefits package including medical, dental, vision, retirement programs, and paid time off.
Matching Summary
The Shield CSM will oversee and nurture relationships with large customers, acting as a trusted advisor to drive value realization and long-term success.
Salary
Base: $97,200.00/year to $170,100.00/year; Bonus/Equity: eligible for sales incentive plan and annual management incentive plan; Benefits: Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program
Skills & Requirements
Must-have
customer relationship management
strategic customer engagement
issue management
value realization
upsell opportunities
Nice-to-have
strong business collaboration
talented teams
rewarding culture
innovative possibilities
Key Requirements
Proven track record managing large accounts
Bachelor’s degree in business, marketing, or related field preferred
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.
Work Rights
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.