Fan Support Manager

Ticketmaster Italia

Oslo, Norway
Not specified; not specified; not specified
Previous solid experience leading a team
Fluency in norwegian language required
Professional working proficiency in english
This role involves leading the Fan Support team in Norway while covering for maternity leave under the Regional Head of Fan Support Northern Europe

Job Summary

  • This role involves leading the Fan Support team in Norway while covering for maternity leave under the Regional Head of Fan Support Northern Europe.
  • The successful candidate will drive continuous improvement initiatives and represent the Norwegian operation in regional and global forums.
  • Ticketmaster is part of Live Nation Entertainment, offering an inclusive culture driven by accessible leaders and enthusiastic teams.

Matching Summary

This role involves leading the Fan Support team in Norway while covering for maternity leave under the Regional Head of Fan Support Northern Europe.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Previous solid experience leading a team
  • Fluency in Norwegian language required
  • Professional working proficiency in English
  • Ability to manage escalations and priorities
  • Comfortable working with KPIs and reporting

Nice-to-have

  • Experience within customer service or support
  • Strong communication and coaching skills
  • Ability to work in international environment
  • Good working knowledge of Excel and Outlook
  • Passion for live entertainment industry

Key Requirements

  • Fixed term contract for 1 year
  • 37.5 hours per week commitment
  • Managerial leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter