Not specified; annual compyny bonus scheme (discre...
Hybrid
Tier 2 technical support experience
Itil service management practices
Cloud platform troubleshooting azure aws
This role is part of a high-impact mission to redefine the British Army's collective training through the OMNIA® Training team
Job Summary
This role is part of a high-impact mission to redefine the British Army's collective training through the OMNIA® Training team.
You will provide Tier 2 technical support for live production systems operating within cloud-based platforms while adhering to ITIL practices.
The position offers a unique opportunity to shape the future of military training with benefits including a 37-hour work week and early finish Fridays.
Matching Summary
This role is part of a high-impact mission to redefine the British Army's collective training through the OMNIA® Training team.
Salary
Not specified; Annual company bonus scheme (discretionary); 10.5% company pension contribution plus 6% employee contribution
Skills & Requirements
Must-have
Tier 2 technical support experience
ITIL service management practices
Cloud platform troubleshooting Azure AWS
Container orchestration Kubernetes Docker
Incident and problem management SLAs
UK Security Clearance SC eligibility
Nice-to-have
Live Virtual Constructive training environments
Defence or government programme experience
DevSecOps environment knowledge
Root cause analysis coordination skills
Customer first mindset in complex teams
Key Requirements
Eligibility for UK Security Clearance SC
ITIL Foundation certification or willingness to obtain