Account Services Associate

Redi Carpet

Customer data accuracy
Sap data maintenance
Customer service via phone, email, chat
Maintains existing accounts and processes new account applications, ensuring customer data is accurate and in-line with data governance standards

Job Summary

  • Maintains existing accounts and processes new account applications, ensuring customer data is accurate and in-line with data governance standards.
  • Provides customer service via phone, email, and chat for account updates, new account requests, tax questions, marketing attributes, and general inquiries.
  • Processes customer credit applications, validates tax exemption documents, and investigates undeliverable shipments.

Matching Summary

Maintains existing accounts and processes new account applications, ensuring customer data is accurate and in-line with data governance standards.

Skills & Requirements

Must-have

  • Customer data accuracy
  • SAP data maintenance
  • Customer service via phone, email, chat
  • Process customer credit applications
  • Validate tax exemption documents

Nice-to-have

  • Promotes equity and respect
  • Values diversity of people
  • Exercises judgment within policies

Key Requirements

  • 2-5 years of experience
  • HS Diploma or GED strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter