Lcl Customer Experience Agent

Maersk

Ocean freight forwarding experience
Lcl process operations knowledge
Professional english language proficiency
This role ensures a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance

Job Summary

  • This role ensures a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance.
  • The successful candidate will act as the single point of contact for all customer needs including emails, calls, and chats.
  • Maersk offers an exciting career in an international setting with diverse colleagues committed to living their values.

Matching Summary

This role ensures a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance.

Skills & Requirements

Must-have

  • Ocean freight forwarding experience
  • LCL process operations knowledge
  • Professional English language proficiency

Nice-to-have

  • Native Vietnamese language skills
  • Customer centricity mindset
  • Proactive problem solving abilities

Key Requirements

  • 01-03 years professional working experience
  • Experience in ocean freight or forwarding industry
  • Understanding of LCL processes and operations

Work Rights

Not specified

Tailored Resume

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