Job Summary

• The role involves shaping how Workday scales its customer success programs globally by owning initiatives across digital tooling, customer journeys, and AI-powered productivity improvements.
• You will serve as a capability owner ensuring digital touchpoints support retention goals while facilitating the Digital CS Council to prioritize backlogs and manage global technology rollouts.
• Workday offers a flexible work approach requiring at least 50% time in-office or field per quarter, combined with competitive compensation including base salary, bonus plans, and stock grants.

Matching Summary

Salary

Base: $95,200 - $142,800 USD (Atlanta); Additional US locations: $90,500 - $160,700 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants

Skills & Requirements

Key Requirements

• 5+ years of experience in program management
• Experience translating business needs into roadmaps
• Project Management Certification preferred (PMP, Agile, SAFe)

Work Rights