Global Payments is seeking a proactive Relationship Manager to support high-risk industry merchants by providing strategic guidance to reduce chargebacks and enhance client performance. The role requires strong client relationship management skills and a solid understanding of chargeback processes, offering flexibility with remote work options
Job Summary
Serve as the trusted advisor and main point of contact for an assigned portfolio of high-risk merchants.
Monitor client performance metrics and account health; identify trends, gaps, and opportunities for optimization.
Join a supportive, mission-driven team that values innovation, communication, and results.
Matching Summary
Match Score: 85
Global Payments is seeking a proactive Relationship Manager to support high-risk industry merchants by providing strategic guidance to reduce chargebacks and enhance client performance. The role requires strong client relationship management skills and a solid understanding of chargeback processes, offering flexibility with remote work options.
Skills & Requirements
Must-have
Client relationship management
Data-driven guidance
High-risk merchant portfolio
Chargeback reduction strategies
Nice-to-have
Proactive client engagement
Cross-functional collaboration
Building long-term relationships
Key Requirements
3+ years of experience
Fintech, e-commerce, or high-risk industries experience
Chargeback processes, fraud prevention, or risk management knowledge