RELX is seeking a skilled NICE CXone Engineer to design and maintain contact center call flows, ensuring seamless customer interaction across various channels. The ideal candidate should have 2-3 years of experience with NICE CXone, strong troubleshooting skills, and expertise in IVR solutions and system integrations
Job Summary
The role involves designing and maintaining contact center call flows using NICE CXone.
You will collaborate with stakeholders to translate business requirements into technical solutions.
The company is committed to providing a fair and accessible hiring process.
Matching Summary
Match Score: 85
RELX is seeking a skilled NICE CXone Engineer to design and maintain contact center call flows, ensuring seamless customer interaction across various channels. The ideal candidate should have 2-3 years of experience with NICE CXone, strong troubleshooting skills, and expertise in IVR solutions and system integrations.