Guest Services Representative - Full-time

Darrell Waltrip Buick GMC

Franklin, Tennessee, US
Not specified
Answer incoming phone calls professionally
Manage multiple facility logs accurately
Track daily sales metrics and reports
Darrell Waltrip Buick GMC is seeking a full-time Guest Services Representative in Franklin, Tennessee, responsible for providing a welcoming environment for guests while performing administrative functions in the sales department. The role requires excellent customer service skills, effective communication, and attention to detail

Job Summary

  • The role ensures a friendly and receptive environment for guests while managing the administrative functions of the sales department.
  • Employees are responsible for tracking and filtering all incoming calls, directing customers appropriately, and maintaining various operational logs.
  • The position requires walking the showroom hourly to offer refreshments and maintaining CSI standards at or above company levels.

Matching Summary

Match Score: 75

Darrell Waltrip Buick GMC is seeking a full-time Guest Services Representative in Franklin, Tennessee, responsible for providing a welcoming environment for guests while performing administrative functions in the sales department. The role requires excellent customer service skills, effective communication, and attention to detail.

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Manage multiple facility logs accurately
  • Track daily sales metrics and reports

Nice-to-have

  • Previous customer service experience desired
  • Excellent interpersonal communication skills
  • Ability to maintain clean showroom environment

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years work experience preferred
  • Valid Driver's License required
  • Intermediate Microsoft Office skills required

Work Rights

Not specified

Tailored Resume

Cover Letter