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Mass General Brigham

Boston, MA, United States
Base: $17.71 - $24.28phly; bonus/equity: not speci...
On-site
Exceptional interpersonal skills
Strong customer service focus
Handle sensitive situations
Responsible for enhancing the overall patient and visitor experience within a healthcare setting

Job Summary

  • Responsible for enhancing the overall patient and visitor experience within a healthcare setting.
  • This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care.

Matching Summary

Responsible for enhancing the overall patient and visitor experience within a healthcare setting.

Salary

Base: $17.71 - $24.28/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • exceptional interpersonal skills
  • strong customer service focus
  • handle sensitive situations
  • work under pressure

Nice-to-have

  • positive hospital image
  • collaborative team player

Key Requirements

  • High School Diploma or Equivalent required
  • Associate's Degree Healthcare Administration preferred
  • Associate's Degree Related Field of Study preferred
  • Experience in customer service, healthcare, or a similar setting 0-1 year preferred
  • Proficiency with office software

Work Rights

Not specified

Tailored Resume

Cover Letter