Delivery Monitoring & Service Claims Coordinator

Essity

Paris, France
Logistics operations knowledge
Claims resolution experience
Customer service skills
The Delivery Monitoring & Service Claims Coordinator is responsible for communicating with internal stakeholders to address issues impacting customers and managing service claims

Job Summary

  • The Delivery Monitoring & Service Claims Coordinator is responsible for communicating with internal stakeholders to address issues impacting customers and managing service claims.
  • The role offers benefits including 2 days of home office per week, subsidized company restaurant, participation and profit-sharing bonuses, and transport reimbursement.
  • The position is part of a dynamic team within the France Tork Delivery Monitoring & Service Team located in Saint-Ouen.

Matching Summary

The Delivery Monitoring & Service Claims Coordinator is responsible for communicating with internal stakeholders to address issues impacting customers and managing service claims.

Skills & Requirements

Must-have

  • Logistics operations knowledge
  • Claims resolution experience
  • Customer service skills
  • Cross functional teamwork
  • Fluent in French and English
  • Strong administrative skills

Nice-to-have

  • Commercial orientation
  • Conflict resolution skills
  • Proactive and enthusiastic attitude
  • Customer-focused mindset
  • Written and oral communication skills

Key Requirements

  • Fluency in French and English
  • Experience in logistics and claims resolution
  • Ability to manage multiple tasks simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter