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Changi Beach Club is looking for a Membership Relationship Officer to enhance member experiences through front desk operations and relationship management. The ideal candidate should possess customer service skills, preferably with experience in hospitality or membership management, and be available for shifts, including weekends and public holidays.
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Job Summary
This role serves as the first point of contact at the club reception to ensure a positive member experience.
The officer is responsible for handling membership enquiries, registrations, renewals, and updates professionally.
Candidates must be able to coordinate with operations departments and support club events and promotions.
Matching Summary
Match Score: 75
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Changi Beach Club is looking for a Membership Relationship Officer to enhance member experiences through front desk operations and relationship management. The ideal candidate should possess customer service skills, preferably with experience in hospitality or membership management, and be available for shifts, including weekends and public holidays.
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Skills & Requirements
Must-have
Handle membership enquiries and registrations
Manage front desk operations and bookings
Maintain accurate membership records
Nice-to-have
Prior experience in hospitality or membership management
Pleasant personality with customer-focused mindset
Ability to work shifts and weekends
Key Requirements
Minimum GCE 'N' / 'O' Level / Diploma or equivalent
Basic computer skills including Microsoft Office
Able to work shifts, weekends, and public holidays