The System Administrator is expected to facilitate operational support to and on behalf of the assigned team, supporting and maintaining a variety of large and global scale systems for building management and physical security operations
Job Summary
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team, supporting and maintaining a variety of large and global scale systems for building management and physical security operations.
Work is ticket based, and the team would be expected to procedurally work through tickets to resolution, including monitoring ticket queues and IM channels.
Provide out of business hours support for any scheduled time sensitive upgrades and 24/7 on-call support for critical system’s outages.
Matching Summary
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team, supporting and maintaining a variety of large and global scale systems for building management and physical security operations.
Skills & Requirements
Must-have
Systems administration
Networking systems knowledge
Ticket-based work
Troubleshooting tickets
On-call support
Nice-to-have
Automation and scripting experience
Professional and courteous representation
Building productive relationships
Key Requirements
2 to 5 years’ related experience
Bachelor’s degree (B.S/B.A)
Equivalent combination of education and experience
Comfortable with building and managing servers
Experience with networking management
Experience with systems and networking troubleshooting
Knowledgeable about ticket systems and follow processes