Care Manager – Patient Call Center - Home-based

IQVIA

Multiple Locations
Base: $22.00 - $23.00 ph; bonus/equity: not specif...
Fully remote
Contact insurance companies
Benefit investigations
Copay assistance programs
Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, and check prior authorization status

Job Summary

  • Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, and check prior authorization status.
  • Responsibilities may include directly contacting patients and providers to evaluate eligibility for assistance programs and adherence support.
  • This is a remote position requiring a private workspace with internet plug-in accessibility, adhering to strict HIPAA guidelines.

Matching Summary

Care Managers contact insurance companies to obtain eligibility information, perform benefit investigations, and check prior authorization status.

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Contact insurance companies
  • Benefit investigations
  • Copay assistance programs
  • Prior authorization status
  • HIPAA guidelines adherence
  • Outbound and inbound calls

Nice-to-have

  • Virtual team environment
  • High attention to detail
  • Efficient and courteous service
  • Professional communication skills

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical billing/reimbursement experience
  • Minimum three months data entry experience
  • Typing speed of 30 WPM+
  • Proficiency in Microsoft Suite and soft phone systems
  • Must reside in country where job is posted

Work Rights

Not specified

Tailored Resume

Cover Letter