Lead workshop operations to ensure efficient service delivery, foster contract growth, maintain strong customer relationships, and manage resources and personnel
Job Summary
Lead workshop operations to ensure efficient service delivery, foster contract growth, maintain strong customer relationships, and manage resources and personnel.
Your role is crucial in ensuring the reliability, safety, and efficiency of equipment maintenance and servicing.
Lead and develop a team by establish performance agreements, creating learning opportunities, and providing coaching.
Matching Summary
Lead workshop operations to ensure efficient service delivery, foster contract growth, maintain strong customer relationships, and manage resources and personnel.
Skills & Requirements
Must-have
Drifter and component workshop operations
Efficient service delivery
Customer relationship management
Resource and personnel management
Equipment maintenance and servicing
Technical process optimization
Continuous improvement initiatives
Nice-to-have
Safety culture fostering
Customer needs addressing
Team development and coaching
Budget management and cost control
Operational excellence driving
Key Requirements
Grade 12 / Equivalent qualification
National Diploma in Mechanical/Electrical Engineering (NQF Level 6)
Minimum 5 years supervisory and/or managerial experience
5 years equipment maintenance experience
Experience in budgeting and forecasting
Experience in production planning
Basic understanding of project management principles
Physical and medical ability to function in a mining environment