Customer Service Manager - Pensions

SS&C Technologies

Birmingham, United Kingdom
Hybrid
Leadership skills
Customer service experience
Financial services knowledge
The role of Customer Services Manager will lead a team across multiple skills to provide exceptional customer delivery

Job Summary

  • The role of Customer Services Manager will lead a team across multiple skills to provide exceptional customer delivery.
  • You will drive execution of the Quality Framework to ensure appropriate standards are met in your team.
  • SS&C is committed to diversity and offers a hybrid work model with professional development opportunities.

Matching Summary

The role of Customer Services Manager will lead a team across multiple skills to provide exceptional customer delivery.

Skills & Requirements

Must-have

  • Leadership skills
  • Customer service experience
  • Financial services knowledge

Nice-to-have

  • Positive attitude towards change
  • Team engagement
  • Diversity and inclusion

Key Requirements

  • Strong people management skills
  • Experience in managing teams
  • CF1 / FPC1, FA1 or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter