Claims Specialist

EML

Sydney, Australia
Not specified; generous discounts; up to 16 weeks ...
Fully remote
Strong customer service experience
Physical and psychological claims management
Liaise with injured workers and providers
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey.
  • Candidates will coordinate treatment, manage payments, and facilitate case conferences to ensure positive recovery outcomes.
  • The company offers a collaborative culture with flexibility to work from home up to 3 days per week after the third month.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey.

Salary

Not specified; Generous discounts; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong customer service experience
  • Physical and psychological claims management
  • Liaise with injured workers and providers

Nice-to-have

  • Allied health or rehabilitation background
  • Previous case management experience
  • Resilient and empathetic communication skills

Key Requirements

  • Allied health, rehabilitation, or case management experience highly regarded
  • Excellent communication and relationship-building skills
  • Ability to thrive in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter