Bicycle Customer Service Representative

524

Competitive wages; not specified; medical, dental,...
**
Clear communication skills
Effective listening abilities
Basic to advanced ms office expertise
** FOX Factory is seeking an entry-level Bicycle Customer Service Representative to assist customers and dealers through the FOX experience. The role involves providing professional assistance with product inquiries, order management, and maintaining positive relationships with customers. **

Job Summary

  • This entry-level role guides customers and dealers through the FOX experience by providing professional assistance over phone and email.
  • The position requires using expert product knowledge to offer advice, manage orders, and troubleshoot products for a global network.
  • Employees enjoy competitive wages, great benefits, employee discounts, and a fun team environment focused on bringing premium products to customers.

Matching Summary

Match Score: 75

** FOX Factory is seeking an entry-level Bicycle Customer Service Representative to assist customers and dealers through the FOX experience. The role involves providing professional assistance with product inquiries, order management, and maintaining positive relationships with customers. **

Salary

Competitive wages; Not specified; Medical, Dental, Vision, Health Spending, Dependent Care Savings Accounts, Disability, Life Insurance, 401k with matching

Skills & Requirements

Must-have

  • Clear communication skills
  • Effective listening abilities
  • Basic to advanced MS Office expertise
  • Ability to multi-task and prioritize
  • Attentiveness and attention to detail

Nice-to-have

  • Understanding of Bicycle industry
  • Empathy and positive language
  • Self-control and patience
  • Fun team environment
  • Willingness to work at local events

Key Requirements

  • HS Diploma or GED required
  • Bicycle industry understanding is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter