Base salary + cash-based incentive program; compre...
Not specified
10+ years medical device experience
Bachelor's degree in business
Leadership of customer operations team
The Integer Group is seeking a Senior Manager of Customer Operations to lead and enhance the performance of the Customer Operations team. This leadership role requires a strong focus on customer advocacy, operational excellence, and collaboration across various departments to drive innovative solutions and improve customer experience
Job Summary
The Senior Manager leads the Customer Operations function, setting strategic direction to deliver exceptional service and drive operational excellence.
This role acts as the site-based customer champion, developing unconstrained unit forecasts for the S&OP process while supporting factory direct and enterprise accounts.
The company offers a comprehensive benefits package including immediate eligibility for medical, dental, vision, life insurance, and a 401(k) plan with matching contributions.
Matching Summary
Match Score: 85
The Integer Group is seeking a Senior Manager of Customer Operations to lead and enhance the performance of the Customer Operations team. This leadership role requires a strong focus on customer advocacy, operational excellence, and collaboration across various departments to drive innovative solutions and improve customer experience.
Salary
Base salary and cash-based incentive program; Comprehensive benefits including medical, dental, vision, disability, life insurance; 80 hours holidays plus annual PTO allotment
Skills & Requirements
Must-have
10+ years medical device experience
Bachelor's degree in business
Leadership of customer operations team
Strategic direction setting
S&OP forecasting expertise
Nice-to-have
Oracle or SAP software knowledge
Experience reading design drawings
ISO certification audit participation
Cross-functional collaboration skills
Resilient and adaptable mindset
Key Requirements
Minimum 10 years experience in medical device field