Operations Manager

EōS Fitness

Santa Ana, CA, US
Base: $75,000 - $75,010 usd; bonus/equity: not spe...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and supervision
The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff

Job Summary

  • The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.
  • Responsibilities include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly while upholding brand standards.
  • Benefits include free membership for the employee and one family member, competitive pay, health insurance, and a 401(k) with company matching.

Matching Summary

The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.

Salary

Base: $75,000 - $75,010 USD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) match, free membership

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and supervision
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking

Nice-to-have

  • Prior fitness industry experience or interest
  • Strong relationship building skills
  • Embracing core values of optimism and teamwork

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter