Customer Service Officer

Sime Motors Australia

Brisbane, Queensland, Australia
Not specified; not specified; benefits include dis...
Proven customer service experience
Automotive or insurance experience essential
Strong organisational and multitasking skills
This role serves as the first point of contact for clients and partners, setting the tone for a seamless and elevated repair journey

Job Summary

  • This role serves as the first point of contact for clients and partners, setting the tone for a seamless and elevated repair journey.
  • The successful candidate will liaise closely with insurance providers to coordinate claims, approvals, and repair progress using insurer platforms and iBody software.
  • Employees enjoy exclusive staff benefits including discounts on groceries, fuel, electronics, and access to career development opportunities via Perkbox.

Matching Summary

This role serves as the first point of contact for clients and partners, setting the tone for a seamless and elevated repair journey.

Salary

Not specified; Not specified; Benefits include discounts on groceries, fuel, electronics, study support, birthday leave, and health & wellbeing benefits

Skills & Requirements

Must-have

  • Proven customer service experience
  • Automotive or insurance experience essential
  • Strong organisational and multitasking skills

Nice-to-have

  • Genuinely passionate about automobiles
  • Comfortable using digital systems
  • Calm professional demeanor in fast-paced environment

Key Requirements

  • Automotive or insurance experience essential
  • Sharp eye for detail
  • Experience with digital systems

Work Rights

Not specified

Tailored Resume

Cover Letter