Principal Associate, Small Business Bank Credit Operations
Capital One
McLean, VA, US
Base: $98,900 - $124,300 depending on location; bo...
Hybrid
3+ years people leadership experience
2+ years loan administration documentation
Process management and quality assurance
The Principal Associate in Small Business Bank Credit Operations at Capital One will lead a team in the loan closing process, ensuring compliance and operational excellence. The ideal candidate should have a strong background in lending operations, process management, and people leadership
Job Summary
The Principal Associate will lead a team of associates to manage the Small Business Banking loan closing process ensuring smooth and compliant delivery.
This role requires coaching direct reports through performance reviews, development check-ins, and setting clear objectives to foster a high-performing team.
Candidates must maintain audit readiness by managing process documentation, monitoring workflow metrics, and driving operational excellence initiatives.
Matching Summary
Match Score: 85
The Principal Associate in Small Business Bank Credit Operations at Capital One will lead a team in the loan closing process, ensuring compliance and operational excellence. The ideal candidate should have a strong background in lending operations, process management, and people leadership.
Salary
Base: $98,900 - $124,300 depending on location; Bonus/Equity: Eligible for performance-based incentive compensation including cash bonuses and long-term incentives; Benefits: Comprehensive health, financial, and well-being benefits package included.
Skills & Requirements
Must-have
3+ years people leadership experience
2+ years loan administration documentation
Process management and quality assurance
Lending operations and banking laws knowledge
Workflow tracking and data-driven decision making
Nice-to-have
Lean Agile Six Sigma certification
Strong verbal and written communication skills
Intellectual curiosity for problem solving
Experience with Microsoft Office or Google Suite
Inclusive team culture fostering
Key Requirements
High school diploma or equivalent
3+ years process management experience
3+ years people leadership experience
2+ years loan administration experience
1+ year Microsoft Office or Google Suite experience