Customer Experience Associate - Quebec City And Surrounding Areas - Inviting Applicants Who Identify As First Nation (status And Non-status) Inuit, And Métis (future Opportunities)

TD Bank

Québec City, Quebec, Canada
Base: $22.00 - $28.33 cad; bonus/equity: not speci...
Customer transaction processing
Understanding customer needs
Recommending banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience, and offers a comprehensive Total Rewards package.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer transaction processing
  • Understanding customer needs
  • Recommending banking solutions
  • Accurate financial transactions
  • Positive customer experience

Nice-to-have

  • Building positive work environment
  • Team effectiveness
  • Personal performance development
  • Operational improvements
  • Charming self at work

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Ability to exercise initiative, be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter