Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service management
Financial compliance
The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams

Job Summary

  • The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
  • Responsibilities include developing strategies for operational efficiency, improving customer service, ensuring compliance with statutes, and testing new system functionalities.
  • The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, retirement programs

Skills & Requirements

Must-have

  • Student Accounts Operations
  • Customer Service Management
  • Financial Compliance
  • System Implementation

Nice-to-have

  • Strategic Planning
  • Policy Development
  • Team Leadership
  • Harmonious Working Relationships

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • Minimum 2 years customer service experience
  • Minimum 2 years supervisory experience
  • Minimum 2 years experience in higher education or financial setting
  • Legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter