Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Hybrid (based on the nature of the role requiring in-person oversight of events and guest services)
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years of staff supervision experience
The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event management and guest operations at the Arkansas Union. The ideal candidate will have a background in hospitality management and experience in event coordination, staff supervision, and budget management

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing for Event and Guest Services units while managing a large, high-volume service team.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to oversee event management and guest operations at the Arkansas Union. The ideal candidate will have a background in hospitality management and experience in event coordination, staff supervision, and budget management.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, 12 holidays, immediate leave accrual, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live systems
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union settings
  • Hands-on AV/production services knowledge
  • Strong written and verbal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • Minimum 4 years progressively responsible experience
  • Minimum 2 years staff supervision experience
  • Proficiency in event management systems (EMS, Mazévo, 25Live)
  • Proof of legal authority to work in the US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter