Base salary not specified; cash-based incentive pr...
Not specified
10+ years it service management experience
Strong knowledge of itil v3 or v4 practices
Experience with incident change problem management
Integer is seeking a Senior Manager of IT Service Management to oversee ITSM governance and practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT operations, governance, and compliance, with a strong emphasis on leadership and continuous improvement
Job Summary
The role involves owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates will be accountable for SOX ITGCs related to ITSM processes, ensuring ongoing audit readiness and control effectiveness.
The company offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, and immediate 401(k) matching.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager of IT Service Management to oversee ITSM governance and practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT operations, governance, and compliance, with a strong emphasis on leadership and continuous improvement.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits package with 401(k) matching included
Skills & Requirements
Must-have
10+ years IT Service Management experience
Strong knowledge of ITIL v3 or v4 practices
Experience with Incident Change Problem Management
SOX IT General Controls audit readiness
CMDB governance and data integrity management
Nice-to-have
Intermediate or Managing Professional ITIL certification
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnering with Internal Audit and Security teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Service Management