Customer Service Representative - Part Time

Animal Emergency of Gainesville

Not specified; competitive pyy mentioned; performa...
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High school diploma or equivalent
Excellent communication skills
Ability to work afternoons and saturdays
** Animal Emergency of Gainesville is seeking a part-time Customer Service Representative (CSR) who can provide exceptional client experiences in a veterinary setting. The ideal candidate will have customer service experience, particularly in healthcare, and will be responsible for managing client communications, scheduling, and supporting the medical team. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience through seamless communication.
  • Key responsibilities include managing appointments, triaging inquiries, processing billing transactions, and maintaining accurate patient records in the practice management system.
  • The role requires working in a fast-paced environment with occasional lifting up to 40 pounds while maintaining a calm and professional demeanor with upset clients.

Matching Summary

Match Score: 75

** Animal Emergency of Gainesville is seeking a part-time Customer Service Representative (CSR) who can provide exceptional client experiences in a veterinary setting. The ideal candidate will have customer service experience, particularly in healthcare, and will be responsible for managing client communications, scheduling, and supporting the medical team. **

Salary

Not specified; Competitive pay mentioned; Performance bonuses available for full-time employees

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work afternoons and Saturdays
  • Proficiency with scheduling software
  • Strong organizational skills

Nice-to-have

  • Prior veterinary or healthcare experience
  • Previous clinical experience preferred
  • Empathy for emotional clients
  • Active listening skills
  • Upbeat and professional demeanor

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience preferably in veterinary or healthcare
  • Basic proficiency with technology and scheduling platforms

Work Rights

Not specified

Tailored Resume

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