Base: not specified; bonus/equity: depyrtmental in...
On-site
Luxury hotel experience
Guest engagement
Vip guest handling
Sofitel Sydney Wentworth redefines luxury by transforming stays into enchanting tales with a blend of refined luxury and playful indulgence
Job Summary
Sofitel Sydney Wentworth redefines luxury by transforming stays into enchanting tales with a blend of refined luxury and playful indulgence.
Responsibilities include preparing for VIP arrivals, liaising with departments to fulfill guest requests, and ensuring Sofitel standards are maintained.
Benefits include a competitive salary, departmental incentives, a loyalty bonus, discounted Accor stays worldwide, free UK/Ireland stays, and opportunities for global growth.
Matching Summary
Sofitel Sydney Wentworth redefines luxury by transforming stays into enchanting tales with a blend of refined luxury and playful indulgence.
Salary
Base: Not specified; Bonus/Equity: departmental incentives and a loyalty bonus of £1,300; Benefits: Employee Benefit Card, Free Stays in the UK or Ireland (4 nights/year), Sofitel Experience, Complimentary Meals While on Duty, Special Rates in F&B, Rooms & Spa
Skills & Requirements
Must-have
Luxury hotel experience
Guest engagement
VIP guest handling
Front office support
Guest correspondence
Nice-to-have
Playfully elegant culture
Professional growth opportunities
Diversity and inclusion
Additional languages
Well-being initiatives
Key Requirements
Previous experience in guest relations, front office, or customer service
Strong understanding of luxury service standards
Knowledge of hotel PMS systems
Fluent English essential
Ability to work shifts, weekends, and public holidays